Privacy Policy for Door Driven
Effective Date: Jan 1, 2025

At Door Driven (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including our website, mobile communications, and SMS messaging.

1. Information We Collect

We may collect the following information:

Name, email address, phone number, and other contact details

Information submitted via forms (e.g., job applications, service requests)

Communication preferences

SMS opt-in consent records

Technical data such as IP address, device information, and browser type

2. How We Use Your Information

We use your information to:

Respond to inquiries and requests

Schedule interviews or service appointments

Send job updates, alerts, and relevant SMS communications

Improve our services and internal operations

Comply with legal obligations

3. SMS/Text Messaging Compliance (A2P 10DLC)

By opting into our SMS messaging service, you consent to receive text messages from Door Driven related to scheduling, job updates, service confirmations, and other relevant communications.

Message frequency varies depending on user activity.

Message and data rates may apply.

To opt out of receiving SMS messages, reply “STOP” at any time.

To receive help or support, reply “HELP” or contact us directly at [Insert Support Contact Info].

We retain proof of opt-in and message delivery to remain compliant with carrier and federal regulations.

4. How We Share Information

We do not sell your personal information. We may share data with trusted third parties (e.g., SMS gateway providers, CRM systems) strictly for business operations. All third parties are required to maintain confidentiality and use data only for service delivery.

5. Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined in this policy, including legal and compliance obligations.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

7. Your Rights

You may:

Request to access or delete your personal information

Withdraw SMS or email communication consent at any time

To exercise these rights, contact us at [Insert Contact Email/Phone].

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, you may contact us at:

Door Driven
Idaho Falls, Idaho